Women at Work: Customer Services & Business Owner

Women at Work: Customer Services & Business Owner

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This week we meet Becky, another busy mum (are there any of us who aren’t busy?) who works part-time in customer services as her ‘day job’, as well as running her own meal-planning company in her spare time!

Name: Becky Hulme

Current profession: Day job in Customer Services. Every other moment: Creator of Mums Meal Planner (mumsmealplanner.co.uk)

Town or county you live in: Near Blackpool

How did you get into being Creator of Mums Meal Planner?
While feeding baby no. 2 at approx 3am one morning, I was wondering what to make for tea that day, when I had the idea for Mums Meal Planner. I’ve always liked a challenge and there it was: create a business and make it work – eeek!

Briefly describe a typical day at work…
I work part time at my ‘day job’, so on a work day it’s up early and prepare for the challenge of getting everyone fed, washed, dressed and out of the door in the hope I get to work on time! Once at work, I have a cup of tea (a hot one) then start work. I deal with customer enquiries and whatever is required. Come home time, it’s another rush to get home to make sure I get there before nursery closes. Once we’re home, family time closely followed by bed time, then I start again with work for Mums Meal Planner. Anything from creating menus, to social media posts.

What is the best part of your job?
The creation of Mums Meal Planner was exciting. I had input into each and every aspect of the business, from website colours to email marketing. I get such a buzz each time I have a new customer. I’m looking forward to when I can afford to make it my full-time job, which will (hopefully) allow me the flexibility to work around my children.

And the worst?
The business is in the very early stages at the moment, so it’s hard work holding down a job, looking after my family and also doing everything needed for Mums Meal Planner. I could really do with another ‘me’ for a few days a week. (Not sure my husband would agree though!)

How many children do you have?
Two.

How old was your child when you went back to work?
My eldest was five months when I went back and my youngest was nine months.

How did you find going back to work after having a baby?
It was hard and enlightening. I realised I’d changed, but wasn’t quite sure who I was. I still loved work, but also had a little person at home that I couldn’t bear to be away from. Having a baby made time so much more precious. It made me better at my job, as time was a luxury I didn’t have anymore and I made every second count at home with my family.

Did you go back to the same job? Or consider a career change?
I went back to the same job. I’d been there since the company started and a career change didn’t enter my head. After having baby no 2, I knew I couldn’t go back as the Manager, as I couldn’t give the role the time it deserved, but I still needed to be challenged.

Who provides childcare for you?
Grandparents and nursery.

Was it easy to negotiate flexible working/returning to work?
I am lucky to have an understanding boss, who is also a family man. He was very accommodating when we discussed my working hours after my return to work.

Would you say your attitude to work has changed since having a baby?
YES! Before it was work 1st, 2nd & last (hubby came somewhere in the middle). Now, it’s family 1st. They’re only small once. You can always make more money, but you can never get the time back.

What advice would you give to mums on maternity leave?
Try to enjoy every moment. It’s hard, hard work and a constant fact-finding mission, but you will be OK. (And baby & toddler groups are a God send!)

Women at Work: Marketing & PR Manager

Women at Work: Marketing & PR Manager

 

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Nicola with her son RLT, who is 10 months old

Ever wondered what it’s like to work part-time in marketing and PR, as well as raise a child? First-time mum Nicola tells all about her return to work after having her son…

 

Name: Nicola Crabstix from iamcrabstix.com

Current profession: Marketing & PR Manager

Town or county you live in: Durham

How did you get into Marketing & PR?
I was originally a marketing and student recruitment manager where I was in charge of marketing and sales for an education establishment. However, the business strategy changed five years in; we went from recruiting students regionally to nationally and my job got MASSIVE. Like 55 hours a week massive. So they split the department in two and I took the marketing side as it was more strategic and a better fit for what I prefer to do!

Briefly describe a typical day at work…
There isn’t one! Depending on where we are in the recruitment cycle I could be writing copy, redeveloping a website, sitting in meetings to plan new courses, project planning recruitment campaigns or art directing photography for recruitment campaigns.

What is the best part of your job?
That no day is the same!

And the worst?
Always being the bad guy. Because with marketing there are infinite possibilities of what you can do, everyone has ideas, but sadly my job is to do what has maximum impact within the resource we have. Because many of the things I do can’t be seen such as SEO, I tend to spend half of my life justifying my existence. I take it to heart every single time too, as I know how much effort I’ve put into my job and the sacrifices I’ve made.

How many children do you have?
I have one, a little mini gent called RLT. He is 10 months old.

How old was your child when you went back to work?
RLT was eight and a half months. I went back on 3rd March 2017.

How did you find going back to work after having a baby?
I’m still adjusting. My maternity leave cover vanished about three weeks before I returned and my graphic designer left while I was off, so I’ve got a massive black hole of 10 months of information. It’s been so hard as I have to hit deadlines, but there is 10 months strategy missing. I could cry most days.

Did you go back to the same job? Or consider a career change?
I went back to the same job. Work have been pretty great approving my flexible working, I’d consider early retirement if it were an option, but not a new career.

Who provides childcare for you?
I work full-time but compressed hours over four days, my mum has RLT three of those and my partner has him the other day. He is a journalist, so having weekend cover is great for his business and also good for our family!

Was it easy to negotiate flexible working/returning to work?
My boss was great; I discussed flexible working with him informally and he agreed instantly. I never had a ‘return to work’ meeting that I know other people had. I’m not sure why.

Would you say your attitude to work has changed since having a baby?
I tried to not get so frustrated by it and leave it at work. That lasted about a week. My third week back someone had a go at me for simply doing my job and said I’d come in to something at the end because I was off ‘bearing children’ and made me feel like I wasn’t committed to my job because I’d chosen to have a family. I called in sick the next day; I got very upset by that.

What advice would you give to mums on maternity leave?
Enjoy every second. You don’t have to go out and spend loads of money, just appreciate the everyday things. Oh and get a cleaner, you’ve got better things to do!

 

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Nicola’s advice for new mums is to enjoy maternity leave and get a cleaner!

 

Women at Work: Science teacher

Women at Work: Science teacher

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This week we have a post from a busy mum, teacher and blogger, who wishes to remain anonymous.

 

Current profession: Teacher

Town or county you live in: Staffordshire

How did you get in to teaching ?
Once I found out at the age of 10 or 11 that I really couldn’t deal with other people’s bodily fluids, my dreams of becoming a doctor were quickly changed. At the same time, I discovered my quite bossy nature and the thought of 30-odd teenagers being forced to listen to me ramble on for an hour was quite appealing.

To be truthful, my teachers were my rock at a time when all I needed was a place to just be myself. They were always there for me and school was a place where I could develop on a personal and intellectual level the way I wanted to – something that, oddly, I felt unable to do outside of school. I wanted to put back into the system what I’d got out. In my home country, I couldn’t combine my love of languages with my love of science and teach both, so I ended up emigrating to England and teach science here. I’ve always been one for compromises.

Briefly describe a typical day at work…
My working day starts at 7am with the half-hour commute to work. By 7.30am I typically collect all the paperwork from my various in-trays, check whether I’ve been put onto the cover list, prepare my lesson resources and catch up with colleagues about student issues.

I then teach five one-hour lessons and a tutor session, with little time in between to have food or pop to the loo at break time. We usually have an after-school club, revision sessions or meetings going on after school, so my day at work usually finishes around 4.30pm and I can collect the children by 5pm. After I have successfully got my baby to sleep, I have to cram in 2-3 hours’ worth of marking, planning and paperwork before it’s time for bed.

What is the best part of your job?
The children. No two days are the same and they always come out with a gem or two during the school day. I also love preparing resources and seeing the children’s faces when their hard work pays off.

And the worst?
Apart from the massive workload, it is probably the knowledge that there are still some people who don’t see all the hard work we put in to make our students as successful as we can. It is disappointing when you do everything in your power to do the best job possible and have some people questioning your competence over issues out of your control.

How many children do you have?
I have two children – a daughter aged 9 and a son, who is 8 months old.

How old was your child when you went back to work?
I was still at university with my first, but went back when she was 11 months old. My son was 7 months when I started work again.

How did you find going back to work after having a baby?
It can be stressful, but I just try to be really organised. I have all my son’s lunches batch-cooked and frozen for the week ahead; I put all his clothes for the week in little organiser pockets for each day; and I prepare everyone’s sandwiches the night before. I do the washing exclusively at weekends and my husband and I stick to a strict routine during the week, with set tasks for each of us. I’ve just realised how stressful that sounds, but because we know exactly what needs doing, it actually works rather smoothly.

Did you go back to the same job? Or consider a career change?
I have gone back to the same job for a term, but when I was on maternity leave I interviewed for a new job – still in teaching, but a promotion to the next higher position. Money was a big consideration, as was the increased job satisfaction, which comes with greater responsibility.

Who provides childcare for you?
We have organised a childminder. Childcare is by far our biggest cost.

Was it easy to negotiate flexible working/returning to work?
Yes; all I had to do was fill in a form.

Would you say your attitude to work has changed since having a baby?
It has, in a way. I have to accept that there are only so many hours in the day to do my job, so work has to contract to fit around everything else. I also try to use the weekends and the holidays to spend time with my family and work extra efficiently during the week to compensate. I have to be organised and know exactly what I am doing. It helps that I have been teaching for quite a while, so I can put a lesson together pretty quickly.

What advice would you give to mums on maternity leave?
Make the most of it! Towards the end I did question whether I had done enough with my boy, whether I had spent enough time with my daughter and exposed both to enough experiences. Some things have changed so much since I have been back at work. I stopped breastfeeding and didn’t even realise it would be the last time I fed him one night. So I would say, enjoy every moment. And get your partners to take those pictures.

A well as being a teacher, this multi-tasking mum writes a positive parenting, lifestyle and cooking blog called How to Rock at Parenting.

Women at Work: Engineer

Women at Work: Engineer

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Name: Stephanie Jenkinson

Current profession: Engineer

Town or county you live in: Kent

How did you get in to engineering?
I loved physics and maths during school, plus was surprisingly good at it. I also love learning how things work and Mechanical Engineering seemed at the time like a logical next step. I went to a defence university on the Wiltshire/Oxfordshire border, so my second passion then became defence and security. I love the feeling that I might actually be making a difference

Briefly describe a typical day at work…
I am currently on a secondment doing more of an administrative role for the senior management. But before this, a typical day would involve designing items and working with the workshop staff to see them built. I would also be involved in research projects and conducting explosive trials on site.

What is the best part of your job?
They occasionally let me blow things up! Being involved in making a difference to the defence and security of the UK.

And the worst?
I hate being bored and working for the civil service seems to have two speeds – rushed off your feet or barely enough work to get through the day.

How many children do you have?
One daughter.

How old was your child when you went back to work?
She was about 7/8 months.

How did you find going back to work after having a baby?
I actually cut my maternity leave short; I was supposed to take 11 months off, but I found I was starting to chomp at the bit with wanting to have adult conversations that didn’t revolve around children. I adore my NCT and other mum friends, and there is no way I would have got through the past 15 months without them. However, I also spent a really long time at university (eight years). I am highly qualified and, on the whole, love my job and was desperate to go back to it. I wanted something that was just for me. While I was off on maternity leave (and to a certain extent the months leading up to it) I ceased to become the qualified person that I am and suddenly just became a mum. Hats off to anyone who does do the stay-at-home mum thing, I so admire you. However, I am aware that I do not have the patience for it and honestly thought (and still do) we would all be better off if I returned to work.

Did you go back to the same job? Or consider a career change?
I went back to a different job, which has been a change. It has been fascinating to learn about how the whole organisation works and I think this will make me more efficient and more aware of what I am doing when I go back to the science. I am now looking for a job back in the science and technology areas, so I can use my brain fully. The past six months have been great to ease me back into working.

Who provides childcare for you?
I am very fortunate to have gained a place at a charity nursery that is also conveniently located a short walk from where I live. It has made returning to work possible financially, as it considerably cheaper than the other nurseries around our area. I have recently become a trustee of the nursery as well to try and help them with their upcoming relocation to a new site.

Was it easy to negotiate flexible working/returning to work?
I am exceedingly fortunate to work for the civil service, so returning to work was completely on my terms. Due to accrued leave I was able to return to work three days per week for three months, but get paid full time and use annual leave for two days per week. I am now back up to full-time hours (again, I wanted to do more, so it was my decision), but I work four days in the office (with an extra hour tagged on each day) and half a day at home with my daughter one day per week. I still use my annual leave to have days at home with my daughter when I want to. Again, I am very lucky that my job allows me the flexibility to be able to take time off, as and when I want, and to be able to work from home, but most importantly understand that my family must and always will come first now.

Would you say your attitude to work has changed since having a baby?
Yes! As much as I would still love to be able to do the extra bits and pieces that meant staying late, or working an occasional weekend. My time with my family is precious, so when home time comes along I am out of that door and on my way to nursery to pick her up – something that I look forward to all day.

What advice would you give to mums on maternity leave?
Get yourself a good group of parent/mum friends. There are plenty of free groups around, if you didn’t do any pre- or post-natal courses. Go along to them, find likeminded individuals and make friends (I know this is easier said than done. I struggle massively with this due to anxiety, but for my daughter’s sake I forced myself to do it). I would have been lost without the friends I have made through courses and playgroups – just make sure they have similar views to you on parenting. They have been a source of comfort when my husband doesn’t understand those nitty gritty things that play on your mind. I have a lovely group of friends who I know I can call on for anything (including babysitting frequently, as I have no family nearby) and I hope they know that I would also do anything for them!

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Women at Work

Women at Work

I’ve decided to start a series of blog posts called Women at Work. Each one will take the form of a short interview with a working mum. I faced many challenges when going back to work after having the J and I wanted to share my own and other women’s experiences in different job roles. I also want to highlight the different options out there and to bring up some of the things mothers go through when thinking about their new working arrangements. To kick things off, I’ve answered my own interview questions.

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I don’t have any photos of me ‘at work’, so here’s a nice one of me on my 30th when I was about five months pregnant, but could just about pull off looking glam. 

Georgina Probert – freelance journalist

How did you get in to journalism?
I studied English Literature and History & Theory of Art at University and, as part of my degree course, undertook a three-month internship at a contemporary art magazine. I loved the process of creating a magazine, from conception to printing, and realised that was what I wanted to do.

Briefly describe a typical day at work…
Now that I am freelance, no day is the same. On a work day, I get up early with my daughter and get her dressed, fed and off to childcare. I usually make myself a coffee and start work in my office at home. Sometimes, I go in to my local high street and work in a coffee shop. There is something comforting about being around people and I am very good at tuning out background noise. I also find that there are too many distractions at home, such as washing, cleaning and looking in the fridge (I do this a lot!).

What is the best part of your job?
The flexibility: being able to choose who I work for and when.

And the worst?
The uncertainty of how much money I will bring in each month and having periods with no work. This then leads me to panic and say yes to everything I’m offered, which means I have crazy busy times, too.

How many children do you have?
One daughter called Imogen or ‘the J’ on my blog, who is 14 months old.

How old was your child when you went back to work?
I took on some freelance work when she was eight months old, but I didn’t properly go back until she was about a year.

How did you find going back to work after having a baby?
Exciting, stressful, challenging, but all in a good way. I think it was more about changing career than being away from my daughter. Very selfishly, I like having a purpose other than wife, mother and housekeeper.

Did you go back to the same job? Or consider a career change?
Before I got pregnant I was working for an interiors magazine in London. I decided not to return to my old job, as the cost and time spent commuting just wouldn’t work with a young child.

Who provides childcare for you?
My mother-in-law looks after the J two days a week and, as my workload is increasing, she will also be going to a childminder one day each week. My Mum also gives us ad-hoc babysitting – we are very lucky to have so much support.

Was it easy to negotiate flexible working/returning to work?
I had already made my mind up that I wasn’t going to return to my old job, so there wasn’t any negotiating (apart from with my husband about whether or not to try freelancing). Returning to work was easier than I thought it would be in some ways, but it is more of a challenge juggling work, my daughter, and the general chores/life admin that come with being a grown up.

Would you say your attitude to work has changed since having a baby?
Yes, 100%. I am much more efficient now that I’ve had a child. And I’m less worried about the pressures of work. Perhaps because I am my own boss, but also because there are things in life that are so much more important than whether your boss/colleagues/clients like you. I also work harder, mainly because my time is more precious these days, but also because I am just starting out as a freelancer and want to build up my client base, so need to make a good impression.

What advice would you give to mums on maternity leave?
Don’t jump to hand in your notice. Wait until you really have to make that decision. Speak to your company and discuss flexible working, even if you think they won’t be open to it, it never hurts to ask. And if what they offer doesn’t work for you, think about a career change or look for a company that does offer flexible hours. Just because you want to go part-time, it doesn’t mean you have to give up on your career.